Free delivery on all tents and awnings

Terms & Conditions

We recommend that you read the Terms & Conditions; Delivery Prices; Returns and Privacy Policies before placing an order. When you place an order you are entering into a contract with Tony Wild Camping & Leisure Ltd and you may be bound by the terms described herein.

If you have any queries please do not hesitate to contact us; our phone lines are open from Thursday to Tuesday on  01525 290477 or alternatively you can contact us by Email.


Prices:

All prices quoted online and in store are in pounds sterling and include VAT at the current rate charged in the UK. Every effort is made to keep the prices up to date but we reserve the right to change prices at any time without notice.

It may be that prices and promotions are incorrectly quoted or changed due to external circumstances. If the price quoted is incorrect we have no statutory obligation to sell goods at the price. If there is an error in the pricing we will inform you as soon as possible when your order is placed.


Your Order:

We aim to keep all goods shown on our website in stock however if an item should sell out we will contact you as soon as possible. Placing an order does not guarantee availability. Alternatively, to avoid disappointment you can contact us on 01525 290 477  to check availability.

Please note: When you click the order button, your card is checked by a secure banking system via Sagepay and Debited.

Recycling Commitment

We may deliver your goods in recycled packaging as part of our Company’s recycling commitment.


Delivery:

We aim to dispatch all orders within 2-4 working days.

Should we foresee a delay of more than 7 working days we will contact you.

The definition of working days is Monday to Friday with the exception of public holidays.

All our goods are delivered by a courier and will require a signature, under no circumstances will items be left unless signed for. If a signature is unattainable the courier will leave a card with a depot contact number in order to rearrange the delivery.

Any transit damage to the goods must be brought to the attention of the driver and noted as such.

Goods should arrive in perfect condition, if you believe the items appear to be damaged or faulty you must advise us within 48 hours of receipt.

If an item is returned to us due to a missed delivery/collection then we will refund the cost of the items not including the delivery charges.

We are happy to deliver to the UK Mainland only (England and Wales) for any other destinations please call 01525 290477 for a quote.


Payment:

The prices shown for all of our goods are in pounds sterling, as is the delivery charge and include VAT at the current rate charged in the UK, where appropriate.

We accept payment by Visa, Mastercard, and Visa Debit.
We reserve the right to refuse acceptance of payment details if we think they are being used fraudulently. All sensitive consumer data collected on this site is used only for the purpose of completing the transaction. Transaction information is transmitted via SagePay which is a UK payment gateway that specialises in processing secure online credit card transactions using 128 bit SSL encryption.
The payment will appear on your card statement as www.tonywildcamping.co.uk. Should you need to contact us about your order we aim to respond to any enquiries within 2 working days.
We advise, for your own safety, that you read all product information and instructions that come with the product before use. 


Returns Procedure:

If any goods are found to be faulty and need to be returned please refer to our 'CANCELLATION & RETURNS POLICY' which form part of these Terms & Conditions


Unwanted Goods:

If you have changed your mind and wish to return any unwanted goods  within 14 days of delivery,  please refer to our 'CANCELLATION & RETURNS POLICY' which form part of these Terms & Conditions


Disclaimer:

We endeavour to ensure that all the information in this website is correct, however all weights, measurements and colours are approximate and are subject to change without notice.

We make every effort to ensure that the product images we use are accurate and up to date.


Customer Service:

We appreciate all customer feedback so please contact us by phone or Email.

Tony Wild Camping, Woburn Park, Woburn, Bedfordshire, MK17 9PG

Tel :  01525 290 477    

Email info@tonywildcamping.co.uk

 

Tony Wild Camping reserves the right to make changes to our Website, Policies, and these Terms and Conditions at any time, without notice.

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